HELPFUL NOTES ON ORDERING

Payment Method
We accept Mastercard, Visa, Discover and check. This is a secure site and all information submitted to us is encrypted during transmission. If you order with a check, your order will be shipped after your check has cleared and may take up to an additional 5 days

Credit Card Authorization
If we find a problem with your order that results a higher amount than the original order you placed, we will contact you by phone or e-mail and let you know of the discrepency and ask for your authorization to charge accordingly. If any error is in your favor, your credit card will be charged less and you will be pleasently surprised. But we will never charge more than what is authorized by you.

Out of Stock Items
If an item is temporarily, or permanently, out of stock we will notify you. In most instances, it is only a delay of one or two days. Items permanently out of stock are removed from this site as soon as possible.

Fulfillment
All orders are shipped during regular business hours, Monday through Friday, 9 to 5, the next business day after your order is received. Orders placed after 5pm on Friday or the weekend will ship on the following Monday.

Shipping Method
All orders are shipped Prioity Mail with Delivery Confirmation or by Ground or by using your own FedEx or UPS account number. Because of the variety of sizes and weights of each item, ShopSite does not always properly calculate the correct shipping price. You will be informed by email of any discrepencies.

Holidays
In addition to being closed weekends, Prism is also closed on most national holidays which include:

New Years Day
Labor Day
Martin Luther King Jr. Day
Thanksgiving (Tuesday through Friday this year)
Presidents Day
Christmas Eve (1/2 day)
Memorial Day
Christmas
Independence Day
New Years Eve (1/2 day)

Questions, Inquiries and Special Orders
Prism Photographics, Inc.
136 Doyle Street
Santa Cruz, CA 95062
(831) 458-0442
info@prismphotographics.com


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